You have thousands of support texts or forms and it’s difficult for your employees to find the right solution or they have trouble implementing complex solutions without assistance? You deal with a massive amount of unnecessary requests to the support center? Is your knowledge base so extensive you struggle with handling all your data?
The solution has a name:
Plug and Play
Connect your new Chatbot to your existing databases for a second line of question answering.
Receive accurate results without information ballast and reduce queries to the support center.
Increased Answer Quality
As the search in your databases is prepared through your chatbot’s processing, result quality is increased dramatically.